Refund Policy

At Saro Sarees, customer satisfaction is our top priority. We strive to deliver high-quality sarees and ensure that your shopping experience is seamless. Please read our refund policy carefully before making a purchase.

Eligibility for Refunds

• Refunds are considered only for products that are damaged, defective, or incorrect upon delivery.

• To be eligible, you must notify us within 48 hours of receiving the order.

• Items must be unused, unwashed, and in their original packaging with tags intact.

How to Request a Refund

1. Email us at gracetex777@gmail.com or call us at +91 93610 76614.

2. Mention your Order ID, and attach clear photos of the item showing the issue.

3. Our team will review your request and respond within a reasonable time.

Approval Process

• Once your request is approved, you will receive confirmation and instructions for return (if needed).

• Once your request is approved, you will receive confirmation and instructions for return (if needed).
  After we receive and inspect the returned item, your refund will be processed.
  Please note that returns will typically take 5 to 7 business days to be received and processed.

Refund Method

• Refunds will be issued to your original method of payment.

• Please allow a few business days for the amount to reflect in your account, depending on your bank or payment provider.

Non-Refundable Items

• Products bought on sale or during promotions are not eligible for refunds.

• Refunds will not be provided for reasons related to personal preferences such as color variation or minor fabric differences, as slight differences may occur due to lighting or screen settings.

Need Help?

If you have any questions regarding refunds, please contact us:

📞 Phone: +91 93610 76614